Cancellation and Refund Policy

Kytes Corporation Pvt Ltd.(Trading as CorfuIT) believes in helping its customers as far as possible, and has therefore a considerate cancellation and Refund policy:

  • Refunds must be requested by sending an email to info@CorfuIT.com to be eligible for consideration. Requests received by any other method including direct email to a staff member or forum private message cannot be considered or processed. Refund must be requested within 60 calendar days from the day of the payment.
  • Kytes Corporation Private Ltd. also respects a decision made by a client to works with a different provider within 72 hours of the project initiation. In such a scenario, Kytes Corporation Private Ltd. would refund the amount for the project that has been paid till date.
  • Kytes Corporation Private Ltd. undertakes all projects under the purview of Milestones that dictate the direction / road-map followed by the project. Since Kytes Corporation Private Ltd and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
  • All Web Development/ Applications and Mobile Application Development are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute.
  • For Web Design based projects: Refunds are available in the event of:
    1. Prior to the showing of your first drafted site, or before the 2nd round of revision is requested. Refund is not allowed once the 2nd round of revision is requested.
    2. We didn’t start your project at all or we’re unable to start soon.
  • Monthly Internet Services (SEO, SMO, PPC) plans can also be cancelled by giving seven (7) days notice, but are not eligible for a refund if the digital services have already been rendered.
  • Kytes Corporation Private Ltd makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money, if paid for further development, is returned.
  • No cancellations are entertained for those Services that Kytes Corporation Private Ltd marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.
  • Any service purchased that involves direct involvement of staff members such as software installation, upgrade or technical support cannot be refunded. The only exception to this is if the installation or upgrade service was never carried out or the hosting environment does not meet our software requirements.
  • If the customer is not getting technical assistance response consecutively for more than 4 business days, then the customer is entitled for refund.
  • Refund is not applicable on domain registration fees and hosting fees.


Frequently Asked Questions

Q1. How good are you in mobile application development ? Q2.How many years of experienced developers do you have ? Q3. How many dedicated developer can you provide at a time ? Q4. Do you need us to talk or voice chat before starting project ? Q5. What are your payment policies ?