IT Infrastructure Management Services

IT infrastructure requires being flexible, IT leaders have the challenge of delivering this service at an optimal cost.
Cloud’s Infrastructure Management (RIMS) team provides you with the best possible solution, skill-sets and tools to keep your applications up and responsive by preventing expensive downtime. We assist client with an opportunity to plan for better utilization, better scaling against demand and provide valuable analytics on the performance of their IT environment.
The first step in delivering highly available IT systems and applications is monitoring, managing and maintaining the IT infrastructure upon which they reside. To meet the varying needs of different Institutes, we adopt a flexible approach to service delivery via on-site, multi-site and off-site engagement models. Our core offerings under RIMS include:

  •   Monitoring and management
  •  Server & Storage Administration
  •  Applications (like Messaging, Directory services, IIS, etc.)
  •  Database Management
  •  Managed Security Services
  •  Strategic Advisory Services
SERVER ADMINISTRATION

Windows Server Administration is an advanced computer networking topic that includes server installation and configuration, server roles, storage, Active Directory and Group Policy, file, print, and web services, remote access, virtualization, application servers, troubleshooting, performance, and reliability.

NETWORK & SECURITY ADMINISTRATION

The Networking Administration and Security program is a comprehensive course of study. Students will be trained for computer PC repair and maintenance, operating systems installation and troubleshooting, computer networking, and system administration and security

VULNERABILITY ASSESSMENT & PENETRATION TESTING

Vulnerability Assessment and Penetration Testing (VAPT) are two types of vulnerability testing. ... Penetration tests attempt to exploit the vulnerabilities in a system to determine whether unauthorized access or other malicious activity is possible and identify which flaws pose a threat to the application.

VIRTUALIZATION MANAGEMENT

Virtualization management is the process of overseeing and administering the operations and processes of a virtualization environment. It is part of IT management that includes the collective processes, tools and technologies to ensure governance and control over a virtualized infrastructure

A Backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event. The verb form is to back up in two words, whereas the noun is backup. Backups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC.

The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery, and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup. Since a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.

DATABASE ADMINISTRATION

Database administration is the function of managing and maintaining database management systems (DBMS) software. Mainstream DBMS software such as Oracle, IBM DB2 and Microsoft SQL Server need ongoing management.Responsibilities:

  • Installation, configuration and upgrading of Database server software and related products.
  • Evaluate Database features and Database related products.
  • Establish and maintain sound backup and recovery policies and procedures.
  • Take care of the Database design and implementation.
  • Implement and maintain database security (create and maintain users and roles, assign privileges).
  • Database tuning and performance monitoring.
  • Application tuning and performance monitoring.
  • Setup and maintain documentation and standards.
  • Plan growth and changes (capacity planning).
  • Work as part of a team and provide 24x7 support when required.
  • Do general technical troubleshooting and give cons.
  • Database recovery.